tag:blogger.com,1999:blog-235433516644980443.post6009039779992619531..comments2024-03-27T05:08:10.195-04:00Comments on Jeff For Banks: Book Report: The Nordstrom Way to Customer Service ExcellenceJeff Marsicohttp://www.blogger.com/profile/12153599647481141591noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-235433516644980443.post-59294006984396622822011-01-16T23:35:17.072-05:002011-01-16T23:35:17.072-05:00Nice post! In my opinion, Excellent customer servi...Nice post! In my opinion, Excellent customer service must have excellent customer service skills, a clear speaking voice. Excellent customer service also must have an enthusiastic and positive attitude. I believe that treating the customer so politely makes them so comfortable with your services.<br /><br /><br />-fern-Outsource Call Centerhttp://www.magellancallcenter.comnoreply@blogger.com